Vero Holdings Ltd
(incorporating Vero Power Ltd, Vero Volts Ltd, Vero Renewable Engineering Ltd and Vero Distribution Ltd)
We respect your privacy and we are committed to protecting your personal information. This policy explains what information we collect about you and why, what we do with that information, and how we handle that information.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
This policy applies as between you, the user of this website (www.veropower.co.uk) and Vero Holdings Ltd, the owner and provider of this website.
The information we collect and why we collect it
We collect information from you in several different ways on this website, including:
• Personal details: your name, email address, postal address, contact number
• Other information related to your request for our products or services
Our purpose in collecting information from you is to provide an efficient service and experience
For example, we use your personal
• Inform you about the latest products
• Improve our marketing activities
When completing our contact forms you will be asked to provide personal information, including but not limited to your name, address, phone number, and email address. This personal information is used for the purposes of communicating with you about your enquiry, and for internal marketing purposes.
You can sign up to our email subscription list via the website. You will be asked to enter your email address to subscribe. With your consent, we can keep you up-to-date on all our latest products, services and news from Vero Distribution Ltd and our associated companies.
Most web browsers automatically accept cookies, however, you may delete, or disable cookies using settings in your browser.
How we use and disclose your information
Your personal information may be used by us for the following reasons:
Internal Use: We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the website content and layout, to improve outreach and for our own marketing efforts.
Communication with you: We may use your personal information to communicate with you about the website and your orders and deliveries. If you subscribe to our newsletters using your email, we will use it to deliver information to you. We always provide the option to opt-out of future emails every time we send a newsletter.
External Use: We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone. We sometimes use others to perform specific functions on our behalf for example Royal Mail, DHL to ship products. We provide the third party personally identifiable information such as your name, shipping address, email, and phone number.
Your rights to access, collect and delete data
We respect your right to access and correct your personal information. You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information. If you would like to correct or update your personal information, or would like to request that we delete your personal information, please contact us at firstname.lastname@example.org
Legal basis for processing data under GDPR
Legitimate interests: Where it is in yours and our legitimate business interests that we process your data, we’re using that data in ways you would reasonably expect and that have a minimal privacy impact. An example of this would be where we send you information about our products and services that may be relevant to your work.
Legal obligation: Where the processing is necessary for us to comply with the law.
Keeping your personal information
Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected.
The website incorporates reasonable and appropriate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information.
This website may link to other websites that are not maintained by or related to Vero Holdings Ltd. We are not responsible for the privacy policies or practices of any third parties or third-party websites, including any linked or linking websites. To the extent that you disclose personally identifiable information to any such third parties, different rules may apply to their use and disclosure of personal information that you disclose to them.
Updates to this policy
Registered office address:
Greenwells Quay South Docks, Barrack Street, Sunderland, United Kingdom, SR1 2BU