Vero Holdings Ltd

(incorporating Vero Power Ltd, Vero Volts Ltd, Vero Renewable Engineering Ltd and Vero Distribution Ltd)

Privacy Policy

We respect your privacy and we are committed to protecting your personal information. This policy explains what information we collect about you and why, what we do with that information, and how we handle that information.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

This policy applies as between you, the user of this website (www.veropower.co.uk) and Vero Holdings Ltd, the owner and provider of this website.

The information we collect and why we collect it


We collect information from you in several different ways on this website, including:
   •    Personal details: your name, email address, postal address, contact number
   •    Other information related to your request for our products or services

Our purpose in collecting information from you is to provide an efficient service and experience


For example, we use your personal 
information to:
   •    Inform you about the latest products
   •    Improve our marketing activities

When completing our contact forms you will be asked to provide personal information, including but not limited to your name, address, phone number, and email address. This personal information is used for the purposes of communicating with you about your enquiry, and for internal marketing purposes.

Email subscription


You can sign up to our email subscription list via the website. You will be asked to enter your email address to subscribe. With your consent, we can keep you up-to-date on all our latest products, services and news from Vero Distribution Ltd and our associated companies.

Our Website uses cookies for statistical analysis, to understand user behavior and to administer the site. Any information gathered by our use of cookies is compiled on an anonymous basis.

Most web browsers automatically accept cookies, however, you may delete, or disable cookies using settings in your browser.

How we use and disclose your information


Your personal information may be used by us for the following reasons:
 

Internal Use: We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the website content and layout, to improve outreach and for our own marketing efforts.

Communication with you: We may use your personal information to communicate with you about the website and your orders and deliveries. If you subscribe to our newsletters using your email, we will use it to deliver information to you. We always provide the option to opt-out of future emails every time we send a newsletter.

External Use: We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone. We sometimes use others to perform specific functions on our behalf for example Royal Mail, DHL to ship products. We provide the third party personally identifiable information such as your name, shipping address, email, and phone number.

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.

Your rights to access, collect and delete data


We respect your right to access and correct your personal information. You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information. If you would like to correct or update your personal information, or would like to request that we delete your personal information, please contact us at info@veropower.co.uk

Legal basis for processing data under GDPR


Consent: By disclosing your personal information to us using this website, you consent to the collection, storage and processing of your personal information by Vero Holdings Ltd in the manner set out in this Privacy Policy.

Legitimate interests: Where it is in yours and our legitimate business interests that we process your data, we’re using that data in ways you would reasonably expect and that have a minimal privacy impact. An example of this would be where we send you information about our products and services that may be relevant to your work.

Legal obligation: Where the processing is necessary for us to comply with the law.

Keeping your personal information


Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected.

Data security


The website incorporates reasonable and appropriate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information.

Third-party websites


This website may link to other websites that are not maintained by or related to Vero Holdings Ltd. We are not responsible for the privacy policies or practices of any third parties or third-party websites, including any linked or linking websites. To the extent that you disclose personally identifiable information to any such third parties, different rules may apply to their use and disclosure of personal information that you disclose to them.

Updates to this policy


We keep this policy under regular review. This policy was last updated in December 2022. We reserve the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon posting to this website.

Contact us


If you have questions or concerns about this Privacy Policy or how we collect and use the information of our customers, you can contact us by emailing us at info@veropower.co.uk

Registered office address:
Greenwells Quay South Docks, Barrack Street, Sunderland, United Kingdom, SR1 2BU

Company Number:
12789309